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Welcome to NCM! Services 20 Groups Consulting Travel Training Annual Training Subscription Course Schedule eLearn Schedule Course Catalog Custom & OEM Training Dealer Solutions Axcessa Benchmark Reports Echo OEM Solutions Core Custom & OEM Training Careers Current Opportunities Employee Ownership Community CommitmentEmployee Ownership Community Commitment Meet The Team FAQ Up To Speed Blog News Contact Us Helping Each Other Succeed Every Day Helping Each Other Succeed Every Day WE OWE OUR SUCCESS TO OUR PEOPLE, OUR SOLUTIONS, AND CLIENTS LIKE YOU Success through accountability. NCM Associates is a 100% employee-owned company proudly serving thousands of new and pre-owned automotive dealers, OEMs, and business operators in more than 20 other industries throughout North America. Since our founding in 1947, we’ve worked tirelessly to create solutions and hone best practices to help our clients be more profitable and nimble when times are good, while preparing them for challenging economic conditions. We thrive on providing 360° solutions that put clients on the path to sustained growth through accountability. 20 Groups Consulting Training Software Solutions OEM Solutions Working with the NCM organization has upped our game! Any dealer also interested in increasing sales and profits while reducing expenses should seriously consider joining an NCM 20 Group. Andy Graff, Vice President Sales, Galpin Motors, Inc. I was so impressed with Mark’s knowledge and commitment to helping me that I hired him to do a full analysis of our expenses … [and] reached out for advice from BDC management to personnel. Angela Killinger, Director of Facilities and Human Relations, Joyce Koons Honda The wealth of information in the monthly composite is endless. We are able to compare ourselves to industry benchmarks and tweak our business as necessary to become more profitable and stable. John Rockwell, Owner, Automotive Financial Services Previous Next NCM 20 Groups The hallmarks of an NCM 20 Group, a peer learning concept, hold true today as they did in 1947, when we founded it: have open and honest conversations about your operations using data, share strategies and best practices with non-competing peers, and hold one another accountable for success. From dealer 20 Groups to non-automotive performance 20 Groups, our criteria will ensure you’re matched to the right group. Automotive Consulting Service Our retail automotive coaches provide holistic, in-dealership consultations, bringing their expertise and fresh insights to review your numbers with NCM Benchmark comparison data, discuss processes, and develop a custom action plan to improve overall performance. Automotive Software Solutions Our suite of dealership software can provide you online data management tools that help track your operational and financial progress against others. This includes our cloud-based, state-of-the-art auto dealer software solutions: Axcessa . Benchmark Comparison Tools NCM automotive benchmark reports remain the most comprehensive measure of your financial performance as compared to similar organizations and industry averages. With multiple types of benchmark reports available, we can provide customizable benchmarks to help you drive profits in every department. Automotive Training Programs The NCM Institute delivers more than 25 fixed ops, variable ops, and executive courses to dealership teams, and on behalf of OEMs, across the US and Canada. From automotive dealer training to service advisor training, by offering custom content and an annual training subscription, we make it easy and cost-effective to educate and develop your entire staff. Travel Services Whether you need to go to a convention, OEM meeting, to see family or the beach, we offer comprehensive travel services so you can focus on what’s truly important—your family and your business. Committed to your success. Success happens when you assemble the right team—one that understands the benchmark numbers and the realities of your industry, and will hold you accountable to both. When you become an NCM client, you receive the full attention of our 170+ employee-owners dedicated to one thing—your success. Learn More 75+ INNOVATIVE YRS 250+ PROFESSIONALS 100% EMPLOYEE-OWNED 20 GROUP FOUNDERS Explore Articles from Industry Experts The Secret to this Dealership’s Success? Employee Ownership Culture NCM Associates When it comes to culture, recruiting, and retention, Roush Auto Group has found success through being an ESOP organization. Read about what that means, and where they’ve seen the biggest impact. The Importance of Your Front-End Experience NCM Associates Used Vehicle In this blog, a recent car buyer shares their experience at several dealerships, and shares multiple takeaways to consider for your dealership to help with the overall consumer experience. News+Views NCM Celebrates Completion Of TSI Auto Solutions Merger With Ribbon-Cutting Ceremony Learn More NCM Acquires TSI Auto Solutions, Strengthening Its Database, Analytics, And SaaS Presence. Learn More NCM Acquires ConSept To Become Largest 20 Group Provider. Learn More Call 800-756-2620 for more information on NCM Associates’ solutions. You have been subscribed.. Please enter a valid email. Quick Links 20 Groups Meet The Team Course Schedule Up to Speed Blog Email Preferences Contact Us Privacy Policy Cookie Policy Sitemap "NCM", "NCMi", "Benchmark", "axcessa",and "Actionable Intelligence"are registered trademarks of NCM Associates, Inc. Contents copyright © NCM Associates, Inc. 2020. contact us...